General sales conditions

Conditions of use of the site and general conditions of sale on the internet

Any online purchase made on the lacense.com website is subject to prior knowledge and acceptance of these conditions.

Contents

  1. DEFINITIONS. 
  2. PREAMBLE. 
  3. CAUTION. 
    1. Interactions with horses. 
    2. Reservation and evaluation of the technical level. 
    3. Reservation with a personal horse 
    4. Secret of correspondence. 
    5. The sale of Articles on the Site is exclusively reserved for retail sale and to individuals. 
  4. RIGHT TO THE IMAGE.
  5. CREATION OF A CUSTOMER ACCOUNT.
  6. CHARACTERISTICS OF THE ARTICLES.
  7. ORDER ITEMS.
  8. PRICE OF ITEMS.
  9. PAYMENT OF THE ORDER.
  10. TERMS OF DELIVERY.
  11. DELIVERY DELAY.
  12. RETURN. 
  13. RIGHT TO RETRACT.
  14. CUSTOMER SERVICE. 
  15. WARRANTIES. 
  16. EVIDENCE CONVENTION. 
  17. RESPONSIBILITY. 
  18. LICENCE. 
  19. PROTECTION OF PERSONAL DATA. 
  20. COMMERCIAL OFFERS AND NEWSLETTERS. 
  21. COOKIES and AUDIENCE MEASUREMENT TOOL. 
  22. INTELLECTUAL PROPERTY. 
  23. HYPERTEXT LINKS. 
  24. MODIFICATION OF CUS and CGV.
  25. APPLICABLE RIGHT. 

1. DEFINITIONS

  • Article: Products, courses, events, videos and services of all kinds offered for sale on the Site
  • Client: non-commercial natural person carrying out the Order, and having full legal capacity.
  • Order: commitment to purchase all of the Items selected by the Customer via the Site's electronic commerce service.
  • Site: website edited by LA CENSE and accessible at https://lacense.com

2. PREAMBLE

The present conditions of use of the site (hereinafter "CUS") and general conditions of sale (hereinafter "GTC") apply exclusively between any Client / visitor to the site and the company HARAS de la CENSE SARL whose head office is located at RD 988 78 730 ROCHEFORT en YVELINES registered in the Trade and Companies Register of Versailles under number 350 681 524 (hereinafter “La Cense”).

Any internet user can read the CUS and CGV from all the pages of the Site.

The CUS and CGV are applicable without restriction or reservation to all the Items offered for sale on the Site.

Any Order on the Site is conditioned by the prior and unreserved consultation and acceptance by the Customer of these CUS and CGV and the applicable prices.

The validation of an Order following the order procedure proposed on the website implies acceptance of these CUS and CGV.

These CUS and CGV prevail over any other document.

3. CAUTION

Interactions with horses

Horse riding and handling horses are potentially dangerous. La Cense is not responsible for any accidents that may occur following the purchase of items. This is particularly the case, when putting into practice advice promulgated in the videos broadcast by the CENSE or when using materials purchased online or at the La Cense store.

Reservation and evaluation of the technical level

When purchasing an internship, the description of the lacense.com site makes it possible to assess the level of technical difficulties offered. The prerequisites mentioned on the site release La Cense from all responsibilities when registering a client who does not validate these prerequisites. When finding a technical level gap and for security reasons, La Cense may have to prohibit the client from continuing the internship. He is granted a credit, of the total amount of his reservation, valid on all the articles La Cense.

Reservation with a personal horse

In the event that the client takes part in a La Cense training course or event with his own horse, he is fully responsible for his horse, during and outside the times of supervision by the La Cense team. La Cense undertakes to make available to it the means necessary for the reception of its horse (water points, accommodation, litter, etc.) but in no way intervenes in the daily and health management of the horse. These space and logistics services related to the horse do not constitute a deposit contract. The owner remains responsible for his horse, especially in the event of any damage caused by the animal. As such, La Cense recommends that the owner take out Equine Owner Civil Liability.

In addition, any incident occurring outside of the supervision times cannot in any case call into question the responsibility of La Cense. The coaching times are understood to be the periods included in the timetables communicated to customers, when a La Cense teacher is present.

Conditions for participation in equestrian services

For safety reasons, conditions of participation in equestrian services (walks and initiations) apply:

Nature pony: from 3 to 7 years old, less than 1m35

Pony games: from 7 to 14 years old, no minimum size

Facing the horse: from 15 years old, no minimum size

Forest walk: from 11 years old, 1m45 minimum

By car: for everyone

Strip ride: from 11 years old, 1m45 minimum

Private getaway: from 11 years old, 1m45 minimum, confirmed level

The supervisor reserves the right not to perform the service if he considers that the security conditions are not met. 

Secret of correspondence

It is reminded that the secrecy of correspondence is not guaranteed on the Internet and that it is up to each user of the Internet to take all the appropriate measures in order to protect his own data and / or software from the contamination of the Internet. possible viruses circulating on the Internet.

The sale of Articles on the Site is exclusively reserved for retail sale and to individuals.

In any case, the Site cannot be used by Professional selling Customers, alone or grouped, and this whatever the marketing method of their products (trade fairs, sports competitions, equestrian establishments…). The Customer therefore recognizes and accepts that the Articles can only be purchased in quantities corresponding to the average needs of a consumer, both with regard to the number of Articles ordered in a single order and the number of individual Orders respecting the usual amount of an average consumer spent on the same product. LA CENSE reserves the right to refuse an order manifestly validated by a professional seller Customer.

Any Customer declares to be informed of the lack of reliability of the Internet network, especially in terms of relative security in the transmission of data, continuity not guaranteed in accessing the Site, performance not guaranteed in terms of volume and speed of transmission data and virus spread.

The CUS and CGV being subject to modifications, the applicable conditions are those in force on the Site on the date of placing your order.

The taking over of a defective or non-conforming Item (replacement or refund) or the exercise of a right of withdrawal can be done directly at LA CENSE, at the address indicated above.

An Article purchased at the CENSE store cannot be taken care of via the Site's services.

4. RIGHT TO THE IMAGE

Any major Customer can freely and free of charge create a customer account via the “Create an account” section.

The creation of a customer account is carried out by the Customer by filling in the form which is offered to him for his identification data.

This account is strictly personal and allows him to identify himself before confirming each Order.

When creating the Customer Account, the Customer enters the data that allow his identification under his full responsibilities, controls and directions and undertakes to communicate complete, exact and updated information, and not to usurp the identity of a third, or to hide or change its age.

When creating a Customer Account, the Customer chooses his username (email) and password.

If the chosen identifier is already assigned, the system prompts him to choose another one.

The identifiers and passwords are personal and confidential. The Customer is solely responsible for it.

The Customer undertakes to keep his password secret and not to disclose it under any pretext and for any reason whatsoever.

In case of suspicion of the use of the username and password by a third party, the Client must immediately alert LA CENSE to change his password and / or choose to close his client account.

LA CENSE reserves the right to close any customer account and consequently refuse any sale to a Customer in the following cases:

- Failure to pay for one or more previous Orders,

- Abusive, unfair or fraudulent use of the Order service offered on the Site or non-compliance with any of the Customer's obligations defined in the GTC.

In this case, LA CENSE sends an email to the Customer concerned at the address communicated by the latter during the creation of their customer account informing them of the deactivation of their username and password and the closure of their account. .

In general, the Client is informed that his account may be closed following the first request from the Client sent by email to LA CENSE.

5. CREATION OF A CUSTOMER ACCOUNT

Any major Customer can freely and free of charge create a customer account via the “Create an account” section.

The creation of a customer account is carried out by the Customer by filling in the form which is offered to him for his identification data.

This account is strictly personal and allows him to identify himself before confirming each Order.

When creating the Customer Account, the Customer enters the data that allow his identification under his full responsibilities, controls and directions and undertakes to communicate complete, exact and updated information, and not to usurp the identity of a third, or to hide or change its age.

When creating a Customer Account, the Customer chooses his username (email) and password.

If the chosen identifier is already assigned, the system prompts him to choose another one.

The identifiers and passwords are personal and confidential. The Customer is solely responsible for it.

The Customer undertakes to keep his password secret and not to disclose it under any pretext and for any reason whatsoever.

In case of suspicion of the use of the username and password by a third party, the Client must immediately alert LA CENSE to change his password and / or choose to close his client account.

LA CENSE reserves the right to close any customer account and consequently refuse any sale to a Customer in the following cases:

- Failure to pay for one or more previous Orders,

- Abusive, unfair or fraudulent use of the Order service offered on the Site or non-compliance with any of the Customer's obligations defined in the GTC.

In this case, LA CENSE sends an email to the Customer concerned at the address communicated by the latter during the creation of their customer account informing them of the deactivation of their username and password and the closure of their account. .

In general, the Client is informed that his account may be closed following the first request from the Client sent by email to LA CENSE.

6. CHARACTERISTICS OF THE ARTICLES

The Items available for sale are those listed on the Site. The offers are valid as long as they are visible on the Site.

They are offered within the limit of availability displayed on the Site.

LA CENSE reserves the right to withdraw from sale, at any time, any Article present on the Site and / or to replace or modify any information associated with the Articles appearing on this Site.

In the event of an unavailability of an Article, after placing an Order, the CUSTOMER is informed by email, his order then being automatically canceled, with no possibility of recourse for the Customer, payment being made only on Items shipped.

Items sold on this site are only available for delivery in mainland France.

The characteristics of the Items sold on the Site (photographs, graphics and descriptions of the Items, etc.) are given for information only and may vary over time. Only the visual of the Item displayed at the time of the Order must be taken into account by the Customer. The characteristics and visuals are not contractual.

In the event of errors or omissions relating to the description of an Item, LA CENSE's liability is limited to the reimbursement of the reasonable costs of returning the Item incurred by the Customer.

7. ORDERING ITEMS

Any Order necessarily involves the registration of the Customer or the identification of the Customer. It implies an obligation to pay.

The Customer declares to be at least 18 years old and can attest on their honor of their legal capacity to make the purchase. If he is a minor, he guarantees that he has parental authorization to place his Order, which he sends by email to info@lacense.com. To place an Order, the Customer must follow the online purchase process and click on "Order" to submit the Order.

The payment of the Order implies acceptance of these conditions, the price of the Items and the content of the Order.

After validation of the payment, LA CENSE sends the Customer an e-mail confirming his Order.

Any Order is subject to the prior acceptance of LA CENSE and is not definitively confirmed until after the Customer has received an e-mail confirming the shipment of the Item (s).

If the Customer does not receive any email following their Order, it is their responsibility to contact LA CENSE customer service in the manner described in article 14 of these conditions.

LA CENSE can in no way be held liable in the event of a data entry error or the transmission of a data entry error that does not allow the delivery of the confirmation email and / or Articles.

It is recommended that the Customer print the order confirmation email.

For any question relating to the follow-up of an Order, the Customer must contact customer service in the manner described in article 14 of these conditions.

8. PRICE OF ITEMS

The prices are indicated on the Site in euros, all taxes included (tax included), excluding participation in processing and shipping costs.

They take into account the VAT and any reductions applicable on the day of the Order.

Any new taxes or contributions, in particular environmental, may be passed on to the sale price of the Items.

Product prices do not include delivery costs (postage, packaging and packaging of the package according to the amounts in force).

The amount of shipping costs is specified on the Site before validation of the Order.

LA CENSE reserves the right to modify the prices of the Articles at any time, the Articles being invoiced on the basis of the prices in force at the time of the validation of each Order.

The price of the items invoiced is therefore that indicated when ordering.

THE ARTICLES REMAIN THE FULL PROPERTY OF THE CENSE UNTIL THE FULL PAYMENT OF THE PRICE, WHICH THE CUSTOMER RECOGNIZES AND ACCEPTS.

9. PAYMENT OF THE ORDER

The price invoiced to the Customer is the price indicated in the confirmation of the Order sent to the Customer by email.

The Order is payable immediately, by bank card (CB, Visa, MasterCard).

The Customer is informed by e-mail, once the Order has been dispatched, that his invoice, including delivery costs and applicable VAT, is available online on the customer account.

Transactions carried out on the Site are entrusted to a secure online payment platform PAYBOX.

They are secured by a solution which presents highly secure pages for entering payment data: card number, expiration date and the visual cryptogram.

10. DELIVERY CONDITIONS

The Articles are delivered only to the countries indicated in article 6 of these conditions.

The Customer will receive an Order number by e-mail confirming that it has been taken care of.

11. DELIVERY TIMES

The Items are delivered to the delivery address indicated by the Customer when ordering

LA CENSE makes its best efforts to deliver the Order within a maximum of 3 (three) working days from the Order and undertakes that delivery will be made within a maximum of 30 calendar days.

In the event of a delay in delivery of more than 7 working days in relation to the aforementioned maximum period, the Customer may contact LA CENSE by e-mail to order him to execute the delivery within a reasonable additional time. In case of non-compliance with this new deadline, the customer may request LA CENSE by e-mail the cancellation of his Order.

The contract and therefore the sale will be considered terminated upon receipt by LA CENSE of the email or a letter by which the Customer informs him of his decision unless delivery has occurred between dispatch and receipt Customer's email or letter.

In the event that the Order is definitively canceled, the Customer will obtain a refund of the price paid for his Order within 7 days of the cancellation confirmed by e-mail.

In the event that the Customer receives the package after the cancellation of his Order, LA CENSE will reimburse the Items and return costs, upon receipt of all of them in their perfect original condition.

Each delivery is deemed to have been made as soon as the package is made available to the Customer, in particular by the transporter, materialized by the control system used by the transporter.

If the package is damaged or if the Item does not correspond to the Customer's Order, the latter must initiate, within 30 calendar days after dispatch, the return procedure described in section 12 below.

LA CENSE cannot be responsible for late delivery due exclusively to the unavailability of the Customer.

If on the same Order, the delivery dates of several different Articles, the delivery date is based on the date farthest from the order date.

12. RETURN

In the event of delivery of an Article not corresponding to the Customer's Order, or of a defect related to transport, the Customer may return said Article after obtaining a return slip from LA CENSE by contacting La Cense by telephone on 01 30 88 49 00.

This refund procedure is exclusive of any exchange, and this, in order to save the Customer the terms and conditions of the exchange procedures likely to present a major disadvantage for the latter.

The Customer can obtain a return slip from LA CENSE:

- If the package is damaged (and in this case, the Customer must refuse delivery or be given a damage certificate by the carrier);

- If the Article delivered is different from that which was ordered.

In these two cases, the Customer must return the non-compliant Article to obtain reimbursement of the price of his Order.

In order to benefit from the reimbursement:

The Customer must contact LA CENSE, imperatively at the latest within 30 days of the dispatch of his Order to obtain the return slip by telephone from Customer Service from Monday to Thursday from 9h to 17h, and on Friday and Saturday from 9 a.m. to 17 p.m.

Any complaint brought after this deadline cannot be accepted and LA CENSE will be released from any responsibility,

The Customer must send his non-conforming Item (s), at the latest within 14 calendar days following the date of the return slip, in the original packaging of the Items, by tracked parcel *, to the 'following address:

For all orders:
HARAS de la CENSE
988 RD
78 730 ROCHEFORT in YVELINES

Any non-compliant return (without the return slip) will be rejected and LA CENSE will be released from all responsibility.

The costs related to the return of the Items will be reimbursed by LA CENSE in the only cases where the Item delivered is different from that which was ordered or if the package is damaged.

Once the verification of the returned Articles has been completed, LA CENSE undertakes to reimburse the Customer as soon as possible and at the latest within seven (7) calendar days following the date of receipt of the return package, on the bank account or the Customer payment account used for payment of Items.

13. RIGHT TO RETRACT

13.1. Online purchase of products

Under Community Directive 2011/83 / EU of the European Parliament and of the Council of 25 October 2011 on the rights of consumers in the context of distance selling contracts, as transposed in the Customer's country, the latter is entitled to cancel his order at any time within 14 calendar days of the date on which he received the products.

The Customer therefore has a period of 14 calendar days from the receipt of his Order to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception, where applicable, of costs return postage.

If the Customer wishes to use his right of withdrawal, he must contact LA CENSE, by telephone on 01 30 88 49 00. He will then be sent a withdrawal form by email, which he must complete and return to validate his approach…

Once the procedure has been validated by telephone, the Customer returns - shipment within 14 calendars following the date of the return slip - of his non-compliant Article (s), in the original packaging of the Articles, by tracked parcel *, to the following address:

HARAS de la CENSE
988 RD
78 730 ROCHEFORT in YVELINES

All returns must include all the Items that are the subject of the Order with which the Customer is not satisfied.

These articles must imperatively be returned properly protected, in their original packaging (a carefully opened packaging will not be considered as damaged packaging) and in perfect condition for resale (not damaged, not damaged, unused or soiled by the Customer. ).

Once the return has been validated, LA CENSE undertakes to reimburse the Customer for all of the sums paid, excluding shipping costs, under its Order, as soon as possible and, at the latest within thirty days of the date to which this right was exercised, on the Customer's bank account used for the payment of the Articles.

In the event that this return is due to an error by LA CENSE, of course the reshipment costs will be fully reimbursed on proof. If, on the other hand, your product does not satisfy you, the return costs remain your responsibility, we will also reimburse your order.

The delivery costs which could have been invoiced during the shipment are reimbursed if the entire order is returned. On the other hand, if the order contains several articles and the customer wishes to return only a part, these delivery costs will not be reimbursed.

13.2. Online purchase of services

When the order relates to intangible products, three procedures can be implemented for the withdrawal.

In the case of ordering dematerialized products such as the MOOC, the customer waives his right of withdrawal in view of the nature of the product. Therefore, article L221-28 of the Consumer Code created by theOrdinance n ° 2016-301 of March 14, 2016 - art. .

For orders for courses and events, in the event of withdrawal by the buyer, validated under the same conditions as for products, the conditions are as follows:

- the withdrawal is validated 30 days before the start of the service, the sums due or collected are returned in the form of a credit note.

- the withdrawal is validated between 15 and 30 days before the start of the service, 10% of the sums due or collected are lost, the rest is returned in the form of a credit note.

- the withdrawal is validated less than 15 days before the start of the service, all the sums due or collected are lost.

In the case of bookings for horse rides and experiences, the cancellation conditions by the buyer are as follows:

- the cancellation is validated more than 24 hours before the start of the service, the sums due or collected are delivered in the form of a credit note.

- the cancellation is confirmed less than 24 hours before the start of the service, all the sums due or collected are lost.

LA CENSE reserves the right to postpone a course for exceptional reasons.

 

14. CUSTOMER SERVICE

For any information or question, for order tracking, for the exercise of the right of withdrawal or to exercise the warranty, the Customer must contact customer service by email at info@lacense.com on 01 30 88 49 00 on Monday Friday from 9 a.m. to 18 p.m. and Saturday from 9 a.m. to 17 p.m.

15. GUARANTEES

The invoice constitutes the warranty certificate.
The guarantee of the items sold is limited in all cases to that of the manufacturers. CENSE cannot be held liable for any damage whatsoever arising from a defect in use or maintenance, damage due to handling errors, improper or improper use. The CENSE cannot be responsible for damage and breakages due to a horse defense. Goods that have undergone poor maintenance, poor washing or spinning are excluded from the warranty.
LA CENSE is also not responsible for interventions made on certain products by a person not authorized by it.

The Articles are guaranteed against defects of conformity and hidden defects under the conditions provided for in articles 1641 to 1649 of the Civil Code and L 211-1 et seq. Of the Consumer Code, and this from delivery.

  • Article 1641 of the Civil Code: the seller is bound by the guarantee for hidden defects in the thing sold which makes it unfit for the use for which it is intended, or which so diminishes this use, that the buyer would not have it not acquired, or would have given a lower price, if he had known them.
  • Article 1648 paragraph 1 of the Civil Code: the action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.
  • Article L 211-4 of the Consumer Code: the seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also responsible for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.
  • Article L 211-5 of the Consumer Code: to comply with the contract, the product must:

1 / Be suitable for the use normally expected of a similar good and, where applicable:

  • Correspond to the description given by the seller and have the qualities that the latter presented to the buyer in the form of a sample or model;
  • Present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling;

2 / Or have the characteristics defined by mutual agreement by the parties or be suitable for any special purpose sought by the buyer, brought to the attention of the seller and which the latter has accepted.

  • Article L 211-12 of the Consumer Code: the action resulting from the lack of conformity lapses two years after delivery of the goods.

This warranty allows the Customer to return defective or non-compliant Items delivered for reimbursement under the above conditions.

16. CONVENTION ON EVIDENCE

The Customer acknowledges and accepts that the Order registration systems demonstrate all of the transactions between LA CENSE and the Customer.

The Customer acknowledges and accepts that the proof of acceptance of the GTC is characterized by checking the mention the reference " I read and I agree to the general selling conditions " page (in French).

To this end, the Customer acknowledges and accepts that the computerized data stored within the computer servers of LA CENSE under reasonable conditions of security and integrity, are considered, in an irrefutable manner, as proof of the acceptance of the terms of the GTC and proof of all transactions between LA CENSE and the Client.

LA CENSE will archive Purchase Orders and invoices on a reliable and durable medium, in accordance with the provisions of article 1348 of the Civil Code and guarantee access to the Customer at any time if it requests it in accordance with the provisions of Article L. 134-2 of the Consumer Code.

Consequently, unless manifest error of LA CENSE proven by the Customer, the latter cannot contest the admissibility, validity or probative force of the GTCS and the content of the Order, on the basis of any legal provision whatsoever and which would specify that certain documents must be written or signed to constitute evidence.

Thus, these elements constitute evidence and, if produced as evidence by LA CENSE in any contentious or other procedure, will be admissible, valid and opposable in the same way, under the same conditions and with the same probative force as any document which is drawn up, received or kept in writing.

At any time, the Customer has the right to print, download and keep a copy of the GTCS on paper and electronic media.

17. RESPONSIBILITY

LA CENSE makes every effort to disseminate regularly updated information and update links to other sites, in accordance with the regulations in force. However, LA CENSE cannot guarantee the accuracy, precision, updating and completeness of the information on the site.

Consequently, and with the exception of direct damage resulting from gross or intentional fault of LA CENSE, the latter declines all responsibility:

  • for any imprecision, inaccuracy or omission relating to information available on the Site;
  • for any damage resulting from a fraudulent intrusion by a third party, resulting in a modification of the information or elements made available on the Site
  • and more generally for any damage, direct or indirect, whatever the causes, origins, nature or consequences, even if LA CENSE would have been advised of the possibility of such damage, caused by (i) access of anyone on the Site or the inability to access it, (ii) use of the Site, including any deterioration or virus that could infect your computer equipment or any other property, and / or (iii) the credit granted to any information coming directly or indirectly from the Site.

It is up to each Internet user to take all appropriate measures to protect their own data and / or software from contamination by possible viruses circulating on the Internet.

LA CENSE reserves the right to modify the information contained on this Site at any time and without notice.

LA CENSE undertakes to describe with the greatest accuracy the Articles sold on the Site and to ensure, in the best possible conditions, the updating of the information which is disseminated there.

However, LA CENSE cannot guarantee the accuracy, precision or exhaustiveness of the information made available to Customers on the Site.

In the event of non-substantial differences between the photos presenting the Articles on the Site, texts and illustrations and the Articles ordered, LA CENSE's responsibility will not be engaged.

The Customer acknowledges and agrees that the prices of the Articles are likely to vary between the Website and the La Cense shop, and that in any case this difference in price cannot be the basis for a total or partial refund request for the Articles purchased either on the Site, either in stores.

The responsibility of LA CENSE cannot be retained in the event of breach of one of its contractual obligations resulting from a fortuitous event or a case of force majeure as defined by the case law rendered by the French courts.

In particular LA CENSE will not be held responsible for any non-execution or delay in the execution of Orders, caused by events beyond its control ("Force Majeure").

A Force Majeure Event includes any act, event, non-performance, omission or accident beyond the control of LA CENSE and includes in particular (without limitation):

  1. strikes, closings or other industrial actions.
  2. Civil unrest, riot, invasion, terrorist attack or threat of terrorist attack, war (declared or not), or threat or preparation for war.
  3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
  4. Inability to use rail, boat, aircraft, road or other private or public transportation.
  5. Inability to use public and private telecommunications networks.
  6. Acts, decrees, laws, regulations or restrictions of all governments.
  7. Strikes, malfunctions or accidents in maritime, postal or other transport.

The execution of the GTCS will be suspended as long as the case of Force Majeure and the execution and delivery times will be extended accordingly. LA CENSE will endeavor as far as possible to put an end to the case of Force Majeure or to find a solution enabling it to perform its contractual obligations despite the case of Force Majeure.

LA CENSE is solely responsible for any direct and foreseeable damage at the time of using the Site or the conclusion of the sales contract with the Customer, to the exclusion of all indirect damage.

18. LICENSE

LA CENSE grants a license limited to access and use of the Site for personal and non-professional or commercial use of the Site in favor of the Client.

Under no circumstances is the Customer authorized to download or modify all or part of this Site without the express written consent of LA CENSE.

This Site or any part of this Site must in no case be reproduced, copied, sold or exploited for commercial or professional reasons without the express written consent of LA CENSE.

The Customer must not use techniques which make it possible to copy a brand, a logo or any other information (in particular images, text, models) which LA CENSE owns without its express written agreement.

LA CENSE authorizes the Customer, on a non-exclusive and revocable basis, to create a hypertext link pointing to the home page of the Site on the condition that this link cannot create against Articles, LA CENSE or the any of its registered trademarks, a false, false, derogatory, counterfeit or potentially detrimental character to LA CENSE.

In any case the creation of this hypertext link cannot engage the responsibility of LA CENSE, for any reason whatsoever.

19. PROTECTION OF PERSONAL DATA

The term "Personal data" means any information concerning the Customer provided during the use of the site. https://www.lacense/com/, for example when creating a user account or during a transaction, which may include but is not limited to your name and contact details.

The personal data collected on the Site is intended for LA CENSE with the consent of the Client.

LA CENSE undertakes to protect the personal data of its Customers.

All the information in the customer account is only used in the context of the commercial relationship with lacense.com. This information is never shared with third parties or sold. In addition, banking information is never in the possession of La Cense. Transactions are fully processed by Paybox.

In accordance with the provisions of law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, the site has been the subject of a declaration to the CNIL (Commission Nationale Informatique et Libertés), under No. 1774848.

All personal data concerning the Customer collected by LA CENSE is treated with the strictest confidentiality, in accordance with the provisions of Law 78-17 of January 6, 1978 relating to Information Technology, Files and Freedoms, for the purposes of processing Orders.

 

Personal data is collected exclusively for the following purposes:

Allow access to the contents of the lacense.com site: username, e-mail address

Allow the delivery of products ordered by the customer: surname, first name, postal address

Allow to contact the customer, within the framework of customer service, in order to prepare his arrival in training course and / or to solve any problems during the order: e-mail address, telephone number

Allow the sending of newsletters, information and / or commercial offers with the explicit consent of the customer: name, first name, e-mail address

Allow optimal allocation of horses during equestrian activities reserved by the client: age, size

 

The information and personal data of Customers are necessary for the management of Orders and reservations and relations with Customers.

They can be transmitted to providers and contractual partners who intervene and contribute to the management of Orders and reservations.

This information and the management of Orders are also kept for security purposes, in order to comply with legal and regulatory obligations and as well as to allow LA CENSE to improve and personalize the services offered to Customers.

Personal data is kept for a regulatory period of five years from the user's last activity on the site. In accordance with the Data Protection Act of January 6, 1978, the Customer has the right to access, rectify and oppose personal data concerning him.

To exercise this right, the Customer must send an email or a letter to LA CENSE by writing to the following address: HARAS de LA CENSE RD 988 78 730 ROCHEFORT en YVELINES and indicating his name, first name, e-mail address and his customer references.

Each request must be signed and accompanied by a photocopy of an identity document bearing the signature of the Client and specify the response address. This response will then be sent within 2 months of receipt of the request.

The customer can also access information concerning him and possibly make the necessary corrections directly on the site by going to his account.

20. COMMERCIAL OFFERS AND NEWSLETTERS

When registering, the Customer specifies whether or not they wish to receive information and / or commercial offers from La Cense.

In accordance with the provisions of the GDPR, the information and commercial offers of La Cense are only sent to the Customer with their explicit agreement.

At any time, the customer can also unsubscribe from the various mailings offered by lacense.com (newsletter, wellness info) with a single click on the link provided at the bottom of the page in the latest newsletter or offer that he received.

21. COOKIES and AUDIENCE MEASUREMENT TOOL

When consulting the site, with the customer's agreement, information relating to navigation is saved in “Cookies” files installed on their terminal (computer, tablet, smartphone).

Cookies are text files that the site sends to the browser, which stores them on the user's terminal (computer, mobile, etc.).

A cookie does not allow the user to be identified. It records information relating to the navigation of the computer on our site, and contains the information that the internet user provides. If the Internet user is registered with LA CENSE, his computer will store an identifying cookie which will save him time each time he returns to the LA CENSE site because he will remember the Internet user's email address.

These cookies are issued by LA CENSE in order to facilitate navigation on the site and make it possible to recognize the browser of Customers when they are connected to the Site.

These cookies are issued in order to:

- Establish attendance statistics (number of visits, page views, abandonment in the order process)

- Adapt the presentation of the Site to the display preferences of the terminals,

- Memorize information entered in forms, manage and secure access to reserved and personal spaces such as the Customer account and manage the Order basket.

 

There are two categories of cookies:

Internal cookies: they come from the website that the customer consults and can be temporary or persistent

Third-party cookies: they come from other websites that have inserted elements, for example an advertising window or an image, in the pages of the site that the client consults.

Temporary cookies (or session cookies) are deleted from the customer's computer at the end of your browsing session. They allow you to consult different pages of a website without having to enter each time information already transmitted.

Persistent cookies are stored on the customer's computer after closing their browser. They store information such as language selection, username and password so that you don't have to enter it each time you visit the site, etc.

Cookies can have different purposes, presented in the following table:

Strictly necessary or essential cookies

They are essential for the functioning of websites and to provide the level of service expected

Performance and statistics cookies

They make it possible to control the performance of websites, for example the number of visits, the number of page views, how a visitor arrives on a site or even the sections which require maintenance.

Functionality cookies

They allow you to remember choices and preferences such as user name or site language as well as optimize the display of pages

Targeting and advertising cookies

They make it possible to display relevant advertisements based on interests, limit the number of times exposure to an advertisement or even help measure the effectiveness of an advertising campaign

 

Exhaustive list and configuration of cookies used by the site (WordPress):

     
     
     
     
     
     

A cookie does not identify the Client but is intended to report any previous visit by the Client to the Site in order to help LA CENSE to personalize its services.

The Customer can make settings so that cookies are disabled and thus prevent cookies from being installed, without their express agreement, on their computer.

Any configuration implemented by the Customer may modify Internet browsing and the conditions of access to certain Site services requiring the use of Cookies.

 

The audience measurement tool used for the Site is Google Analytics. It has been configured in accordance with the recommendations of the National Commission for Data Protection in order to be made to comply with the regulations. Google Analytics makes it possible, by assigning a random unique identifier (cookie), to measure the number of visits, the number of page views, your activity on the site and your return frequency. It also makes it possible to collect information relating to the browser (such as the approximate location, the default language) and to the terminal (such as the type, make and model). All of this information is anonymized and does not in any way allow the customer / visitor to be personally identified or traced back to him. These data are kept for a period of 12 months.

 

The Site uses computer applications from third parties, which allow the Customer to share content from the Site with other people or to make known to these other people his opinion concerning content on the Site. (Social networks such as Facebook, Google+, Twitter, etc.)

When the Customer consults a page of the Site containing a “Share” or “Like” button, his browser establishes a direct connection with the servers of the social network concerned.

If he is connected to the social network while browsing, the application buttons are used to link the pages viewed to his account.

If it interacts by means of plug-ins, for example by clicking on the "Like" button or by leaving a comment, the corresponding information will be transmitted to the social network concerned and published on its account.

If the Customer does not want social networks to link the information collected through the Site to their account, they must log out of the social network concerned before visiting the Site.

LA CENSE is in no way responsible in any way whatsoever for the content or operation of any of the social networks, including those which may be linked to the Site.

 

Cookies allow the e-commerce part of the site to function. They allow for example to keep the items placed in the basket in memory while waiting for the validation of the customer.

The videos on the lacense.com site, in particular in the LEARN ONLINE section, are hosted on Vimeo, which uses its own cookies. These cookies are necessary for the Customer to have access to the videos (MOOC, E-campus).

 

The Customer can express and modify their wishes regarding cookies at any time, by the means described below. Here he can choose NOT to allow tracking of your computer via a cookie assigning it a unique identification number. The Google Analytics web analysis tool will not record the activity of its computer.

The customer has the possibility to oppose all types of cookies, by directly configuring the parameters of your browser:

 

Blocking all cookies can prevent the normal functioning of the lacense.com site and have the consequence of depriving access to certain services.

In accordance with the recommendations of the National Commission for Computing and Liberties, if the customer activates a “Do Not Track” type option in his browser, no information concerning him will be collected to establish his profile and neither him nor his terminal will not be traced.

For more information on cookies, the customer can consult the website of the National Commission for Computing and Liberties: http://www.cnil.fr/vos-droits/vos-traces/les-cookies.

For any questions or comments concerning the use of cookies policy of La Cense, correspondence should be sent to: Haras de la Cense RD 988 - 78 730 ROCHEFORT en YVELINES - 01 30 88 49 00.

22. INTELLECTUAL PROPERTY

This site is owned and operated by La Cense. The general structure, as well as the texts, photos, images and sounds composing the site www.lacense.com (hereinafter “the Site”) are the property of La Cense. Any reproduction, total or partial, of this site or of one or more of its components, by any means whatsoever, without the express authorization of its creator, is prohibited, and would constitute an infringement punishable by articles L.335- 2 and following of the Intellectual Property Code, for which La Cense reserves the right to sue its author for violation of the aforementioned intellectual property rights.

The information, pictograms, photographs, images, texts, video sequences, animated sound or not, and other documents accessible on the Site are subject to industrial and / or intellectual property rights and are, as the case may be, property of La Cense or third parties having agreed to put them online, such as Hélène Roche, Thierry Segard, Claude Bigeon, Alain Laurioux, Zsuzsanna Wagenhoffert and Jessica Rodrigez, Manly photo.

As such, any reproduction, representation, adaptation, translation and / or transformation, partial or complete, or transfer to another site is prohibited. Copying for private use of these various objects of rights is authorized. Their partial or complete reproduction, without the prior written consent of the creator, is strictly prohibited, with the exception of those made for the needs of the press within the framework of the relevant legal provisions and subject to intellectual property rights. being mentioned.

The brands and logos of the La Cense group appearing on the site are registered and belong to La Cense, or are subject to authorization for use. Any total or partial reproduction of these brands and logos without the prior written consent of La Cense is prohibited.

The following notice must appear on any authorized copy of all or part of the content of the Site: "COPYRIGHT 2016 LA CENSE ALL RIGHTS RESERVED"

The use of certain trademarks on the Site - in particular the Trademarks and logo of Twitter, LinkedIn, Youtube - does not imply that their respective owners approve the contents of the Site. These third parties are and remain completely independent of La Cense.

LA CENSE is exclusively the holder of intellectual property rights:

  • On the Articles offered on the Site,
  • On the brands associated with the Articles,
  • On the Site, and in particular on its tree structure, on the organization and titling of its sections, on the visual and graphic identity, on its design, on its ergonomics, its functionalities, on software, texts, animated or fixed images , sounds, know-how, drawings, graphics and any other element making up the Site,
  • On the databases, their structure and their contents, designed and managed by LA CENSE for the needs of editing the Site,
  • On all the design elements of the Site whether graphic or technical,
  • On names, acronyms, logos, colors, graphics, or other signs that could be used, made or implemented by LA CENSE.

It is therefore forbidden to reproduce in any form whatsoever, directly or indirectly, the elements referred to in the preceding paragraph, as well as to alter brands, patents, names, acronyms, logos, colors, graphics or other signs appearing on the elements made available within the Site, and more generally to use or exploit these elements other than within the framework of the execution of the present.

As such, the reproduction or use of all or part of these elements is only authorized for the exclusive purposes of information for personal and private use, any reproduction and any use of copies made for other purposes is expressly prohibited.

Any other use, unless prior written authorization from LA CENSE constitutes counterfeiting and is sanctioned under intellectual property.

Any creation of hypertext links to the home page of the Site, or any other page of the Site, is subject to the prior written consent of LA CENSE.

23. HYPERTEXT LINKS

The links to other sites are for the sole purpose of facilitating consultation of the Site. LA CENSE cannot be held liable for a third-party site to which access is given via the Site. LA CENSE has no means of controlling the content of these third-party sites which remain completely independent of LA CENSE.

The existence of links to other sites does not in any way mean that LA CENSE approves the content of said third-party sites. LA CENSE's responsibility cannot therefore be engaged under any third party site, its content or the exploitation of its content.

In addition, it is the responsibility of the users of the Site to take the necessary precautions to avoid any contamination of the Site, in particular by one or more "viruses", "Trojan horses" or any other "parasite".

No hypertext link to the site www.lacense.com cannot be created without prior, written and express authorization from LA CENSE. In any event, LA CENSE is not responsible for the unavailability of such sites and LA CENSE does not examine, control, approve or be responsible for the content, advertising, products or other elements available on or via these sites.

24. MODIFICATION OF CUS and CGV

LA CENSE reserves the right to modify, supplement, update or delete the conditions of use of the Site, the Legal Information and the general conditions of sale at any time, without first informing customers and visitors to the site. The current version is the one available on the Site. Visitors and customers are invited to consult it regularly.

25. APPLICABLE RIGHT

These T & Cs are subject to French law.

Any dispute will fall under the exclusive jurisdiction of the French courts of the place of domicile of the Customer, in the absence of an amicable agreement between the Customer and LA CENSE.

These T & Cs do not affect the legal rights of the Customer as a consumer. For more information on their rights, they should contact their local authority or a consumer advisory agency.

The contact details of the consumer mediator are:

https://www.economie.gouv.fr/mediation-conso

The contact details of the European platform for consumer mediation are:

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=FR

Sources:

 

Site publication date: September 10, 2016

Last update on: July 04, 2018